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Simba Sleep

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Simba Sleep Terms and Conditions

Simba Sleep FAQs

FAQ

WHAT'S THE DIFFERENCE BETWEEN SIMBA MATTRESSES, HOW DO I CHOOSE?

With 3 different mattress ranges, Comfort, Earth & Deluxe, with 3 mattresses in each range, there is a Simba to suit all needs and budgets. No matter which mattress you choose, you'll always experience gravity-defying comfort with our patented titanium alloy Aerocoil® spring-comfort layer. The difference lies in the layers and the number of springs in each. 
As you move up the Deluxe range the number of Aerocoil® springs increases along with enhanced innovation and engineering to support the Simba Sleep experience. Added springs and layers mean even more responsive support, a fresher and ultimately, an even more comfy night's sleep.

At the top end of our Deluxe range is the Simba Hybrid® Ultra Mattress with our highest spring count ever, up to 7500* Aerocoils® along with layers unique to the Ultra. Layers include the breathable and fresh CoolFusion™ layer incorporating own blend of kapok, wool & bamboo. Another layer found in the Ultra  is the support boosting PureLift®. A unique blend of latex & coconut for superb offering spring-like support.

A recent addition is our Earth Range, 3 new mattresses incorporating nature's finest materials. Each includes Yorkshire grown hemp and flax offering breathability, pressure relief & durability. All 3 mattresses in our Earth Range include Aerocoil® Springs and as you move up the range the number of springs increase offering greater pressure relief, support and airflow. Additional layers including natures best materials such as cashmere, organic silk and mohair can be found as you move up the range. All handcrafted by specialists.

Their budget friendly Comfort range is at a lower price point compared to the Deluxe & Earth ranges, yet still includes technology you would expect from a Simba mattress. The Comfort range includes our signature Simbatex® foam with a more open structure than standard memory foam, so it supports better airflow.  There's now a Simba for a wider range of needs and budgets.

FAQ

HOW DO I CLEAN MY MATTRESS? 

Using a mattress protector will help keep your Simba mattress in excellent condition. 
For care advice on your mattress type please take a look at the cover of your mattress and check where the zip is located -

Is the zip underneath the mattress? 
This cover is not removable or machine washable. To clean we'd recommend using a damp cloth with light cleaning products if necessary.

Is the zip around the side? 
It's easy to give your mattress a clean, just unzip the top white sleep surface and pop this in the machine at a maximum of 40°. The grey half can only be spot cleaned with a damp cloth. If you would like to buy a brand new cover for your mattress, perhaps as a spare when the other is in the wash, you can place an order  HERE

FAQ

DO I NEED TO TURN MY MATTRESS OVER REGULARLY? 

Think of it as the 'no flipping way'. You don't have to turn it (phew), but rotating your mattress regularly is one of the very few conditions of your warranty. Take it for a 180 degree spin on the base once a month for the first 3 months, then every 3-6 months for the rest of its life. 
To make life easier for you, our mattresses come with handles for a simpler spin. (Due to it's light-weight, the Essential mattress in our Comfort range doesn't include handles)

FAQ

ARE THERE ANY STORES WHERE I CAN TEST THE MATTRESS BEFORE BUYING?

We’re confident it’ll be love at first night - but we give you a 200 NIGHT TRIAL on your Simba to be sure. If you decide to return it, we’ll collect it for free in exchange for a full refund (and don’t worry, we wouldn’t dream of asking you to get it back in the box).

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