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BetterHelp

Latest Reviews

Only wish I’d joined sooner
I’d been putting off finding a therapist because I was sifting through local recommendations and not finding a good match. Then I joined BetterHelp, answered a few questions, and was paired with a fantastic therapist within minutes. That’s the most important part and BetterHelp nailed it. The platform itself is well-designed and strong at facilitating communication with your therapist. We’ve shared links, worksheets, documents and more. It’s also super-convenient having the secure chat and video sessions happen right on the page (for desktop/laptop) or right in the app (for phone). It can run a bit much if you’re used to twice-a-month sessions but I’ve found (that and my therapist has encouraged) once-a-week sessions are both better for my mental health and make me feel like I’m getting the most bang for my buck. You can even do more than that, plus chat anytime, if you feel you need it.

For those who may be new to cognitive behavioral therapy, know that it can be daunting and you may not connect with your first therapist. BetterHelp makes it easy to get a new one if that’s the case—and you should never feel guilty about moving on. A good therapist will understand and want you with someone who is a better fit, too. With that said, the more you can come into this experience with an open mind and a healing spirit, the more you’ll get out of it. Just focus on your mental health and BetterHelp will be there to help with the rest.

essdogg via App Store

Simply amazing
I have been using better help for over a year now. First let me say that my therapist is the best one I’ve ever had. I’ve been seeing therapist since I was 14 years of age. I’ve had a therapist who forced me to exercise/calorie restriction at the age of 14. I’ve had another who didn’t see my mothers abuse. I’ve had others who just didn’t want to work with someone with my severity of issues. At some point I stopped going to therapy because it felt like rejection. It felt like no one could ever help me. I had seen ads about BetterHelp. I always put it off. However, my life began to flash before my eyes and I had enough. So I started BetterHelp when I was 21 years old. She is a black woman which is always such a rarity because trauma within the black community looks vastly different than trauma from other communities. Within the last year I’ve experienced great financial challenges and still am. I was almost homeless, lost my job, and my ESA had an emergency. I reached out to them because of these financial issues and they were able to provide me financial aid. Which has been really beneficial since I now get to continue therapy. I still am jobless and am trying to survive the best I can. However, with my therapist help I’ve still remained resilient. My therapist has been able to help me recognize a lot of abuse/trauma and has given me the tools to do better. She holds me accountable whilst also being kind and supportive. Thank you BetterHelp!

Melanie via App Store

Dynamic Platform with Caring Counselor
I have been using Better Help for a month and I am loving it, and finding it highly helpful. Make no mistake, it is not without the hard work involved in healing, I’ve seen other comments say that it’s like ‘counseling lite,’ which I highly disagree with. This has been some of the most healthfully challenging counseling work I’ve done, and I see myself making progress while feeling fully supported. The platform does make it much easier to connect and communicate effectively. My counselor is easily the best matched counselor I’ve ever had, I feel that I’m learning so much from them and with them. The fact you can communicate in different ways, both scheduled and not, with your counselor has been so beneficial. I feel it helps to paint a best picture of where I’m coming from - I’ll send my counselor a journal I wrote or a meme that resonates deeply and that helps me to process things but also gives us an understanding of what to lean into in our scheduled sessions. The fact you can match a counselor with your identity and wants and needs is amazing - as a member of the LGBTQ+ community, and also being gender fluid, I’ve never felt my counselors understood me or cared about that aspect, but as soon as I met my Better Help counselor (also in the community) on our video chat, I felt understood and safe, like I could immediately open up. My only critique is that Better Help could be more cost effective - it’s rather expensive as a student.

Political Peach via App Store

Feeling Better
I started using BetterHelp a few weeks ago. I was really in a rough place and I felt like I didn’t have time to take care of myself. I felt like I didn’t have time or the money to talk to anybody at a rate that I could afford. I was worried that I wouldn’t be able to connect with a therapist that would be able to understand me and where I was coming from. BetterHelp allowed me to go through a list of therapists where I could see their background and their specialties and get a sense for who I would be talking to before I had even a first conversation. The communication started off as text messaging which was more comfortable for being able to share what was going on with me without feeling nervous to share certain issues I was having. Then I was able to book a video session with my therapist to discuss over video chat what was happening and to discuss my progress. I was able to learn new techniques to help better my own thinking and behaving and recognize what was causing me so much anguish. I was able to do it affordably and in my own time. When I needed a lot of communication, I could have it - and when I needed time to reflect, I had space as well. This is my long winded way of saying that I highly recommend BetterHelp to anyone who needs an affordable and convenient way to connect with a therapist. It saved my life and my relationships with my loved ones. Thank you D and thank you BetterHelp.

Cisco Nabisco via App Store

BetterHelp FAQs

FAQ

What is BetterHelp?

BetterHelp is the largest therapy platform in the world and it's 100% online. We change the way people approach their mental health and help them tackle life's challenges by providing accessible and affordable care. With BetterHelp, you can message a professional therapist anytime, anywhere.

FAQ

How does it work?

After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone. You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist. Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

FAQ

Is BetterHelp right for me?

BetterHelp may be right for you if you're looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have therapists who specialize in specific issues such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, LGBT matters, grief, religion, self esteem, and more.

FAQ

Is Online Therapy As Effective As In-Person Therapy?

• Online therapy can be as valuable and effective as in-person options. In many cases, online therapists can practice the same therapy modalities as in-office therapists, and studies show that it can be more cost-effective. In addition, internet-based treatment offers an immediate or quick solution to finding a provider if you live in a rural or high-demand area.

• Without having to pay for a commute or parking, you can reduce the costs of traveling to an appointment and receive therapy in a comfortable location. In addition, many telehealth therapists might work outside of standard business hours, allowing access to a broader base of clients. With these benefits, many therapy clients find online therapy more effective and accessible than in-person therapy.

FAQ

What Are The Benefits Of Online Therapy?

• Online therapy has many benefits that you may not find with an in-office provider. Many therapy clients enjoy the freedom of participating in therapy via live video or live chat sessions. People who take part in video sessions for treatment often save time and money on commuting to more traditional in-office therapy sessions. In addition, as you don’t have to wait in a waiting room, your therapist can correspond with you from any location with an internet connection.

• Internet-based therapy is available for more than just individuals. Couples can also participate in online therapy through platforms like ReGain, priced quite similarly to BetterHelp. At a lower cost, online therapy is often worth it for many clients.

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